KYC & Verification Policy

KYC Policy of Nexluck Ltd.

Last updated: 13.07.2026

1. General Provisions

The Company adheres to and complies with Know Your Customer (KYC) principles, which aim to prevent financial crime and money laundering through client identification and due diligence.

The Company reserves the right, at any time, to request any KYC documentation it deems necessary to determine the identity and location of a user of lukkly.casino.

We reserve the right to restrict access to services, payments, or withdrawals until the user’s identity has been sufficiently verified, or for any other reason at our sole discretion, subject to the applicable legal framework.

We take a risk-based approach and perform strict due diligence checks and ongoing monitoring of all clients, customers, and transactions.

In accordance with applicable anti-money laundering regulations, we utilize three levels of due diligence checks depending on the risk, transaction, and customer type:

SDD — Simplified Due Diligence Used in cases involving extremely low-risk transactions that do not meet the required thresholds.
CDD — Customer Due Diligence The standard level of due diligence used in most cases for customer verification and identification.
EDD — Enhanced Due Diligence Used for high-risk customers, large transactions, or other special cases.

2. When KYC Verification Is Required

Separately and in addition to the above, when a user requests a withdrawal of any amount from lukkly.casino, or attempts to make or completes a transaction that is deemed suspicious, the user is required to complete the full KYC process.

During this process, the user will be required to provide basic personal information and upload the following documents:

A copy of a government-issued photo ID (front and back, where applicable);
A selfie holding the same ID document;
A bank statement or utility bill as proof of residence.

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3. Guidelines for the KYC Process

3.1. Proof of Identity

The submitted proof of identity must meet the following requirements:

The document contains the holder’s signature, where applicable.
The issuing country is not one of the Restricted Countries listed below.
The full name on the document matches the client’s registered name.
The document does not expire within the next three months.
The document holder is at least 18 years of age.

3.2. Proof of Residence

The following documents may be accepted as proof of residence:

Bank statement; or
Utility bill.

The submitted proof of residence must meet the following requirements:

The issuing country is not one of the Restricted Countries listed below.
The full name matches the client’s registered name and the name shown on the proof of identity.
The document must have been issued within the last three months.

3.3. Selfie with ID

The submitted selfie must meet the following requirements:

The person shown in the selfie must be the same person as the holder of the submitted ID document.
The ID document shown in the selfie must be the same document submitted as proof of identity under Section 3.1.
The photograph and ID/document number must be clearly visible and correspond to the submitted proof of identity.

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4. Restricted Countries and Jurisdictions

For the purposes of the KYC verification process, documents issued in or relating to the following countries and jurisdictions are not accepted:

Austria
France and its territories
Germany
Netherlands and its territories
Spain
Union of Comoros
United Kingdom
USA and its territories
All countries included on the FATF Black List
Any other jurisdictions deemed prohibited by the Anjouan Offshore Financial Authority

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5. Notes on the KYC Process

5.1. Unsuccessful Verification

If the KYC process is unsuccessful, the reason for the unsuccessful verification will be documented and a support ticket will be created in the system.

The ticket number, together with an explanation, will be communicated to the user.