Terms & Conditions

Last updated: 13.07.2026

1. Introduction

These Terms and Conditions and the documents referred to below (the “Terms”) apply to the use of the current website (the “Website”) and its related or connected services (collectively, the “Service”).

You should carefully review these Terms, as they contain important information concerning your rights and obligations regarding the use of the Website and form a binding legal agreement between you — our customer (the “Customer”) — and us.

By using this Website and/or accessing the Service, whether as a guest or as a registered user with an account (“Account”), you agree to be bound by these Terms, together with any amendments that may be published from time to time.

If you do not accept these Terms, you should refrain from accessing the Service and using the Website.

The Service is owned by Nexluck Ltd, a limited liability company registered in Belize under company registration number 000052421, with its registered address at San Victor Street, Orange Walk Town, Belize, and licensed in the State of Anjouan under the Computer Gaming Licensing Act 007 of 2005.

2. General Terms

We reserve the right to revise and amend these Terms, including any documents referred to or linked below, at any time.

You should visit this page periodically to review the Terms and Conditions.

Any amendments will be binding and effective immediately upon publication on this Website.

If you object to any such changes, you must immediately stop using the Service. Your continued use of the Website following publication of the amended Terms will indicate your agreement to be bound by them.

Any bets not settled before the amended Terms take effect will remain subject to the Terms that were in force at the time the bets were placed.

3. Your Obligations

You acknowledge that, at all times when accessing the Website and using the Service: 

3.1. Age Requirement

You are over 18 years of age, or have reached the legal age at which gambling or gaming activities are permitted under the laws of the jurisdiction applicable to you.

We reserve the right to request proof-of-age documentation from you at any time.

3.2. Legal Capacity

You have full legal capacity and are able to enter into a binding legal agreement with us.

You must not access the Website or use the Service if you do not have legal capacity to do so.

3.3. Jurisdiction

You are a resident of a jurisdiction in which gambling is permitted.

You are not a resident of any country in which access to online gambling is prohibited for residents or persons located within that country.

It is your sole responsibility to ensure that your use of the Service is lawful.

3.4. Location-Masking Services

You may not use a VPN, proxy, or any similar service or device that masks or manipulates the identification of your actual location.

3.5. Payment Methods

You are the authorized user of every payment method used by you.

3.6. Payments

You must make all payments to us in good faith and must not attempt to reverse any payment made or take any action that may cause such payment to be reversed by a third party.

3.7. Risk of Loss

When placing bets, you may lose some or all of the money deposited into the Service in accordance with these Terms, and you will be fully responsible for such loss.

3.8. Use of Information

When placing bets, you must not use any information obtained in breach of any legislation in force in the country in which you were located when the bet was placed.

3.9. Personal Use

You are not acting on behalf of another person or for any commercial purpose, but solely on your own behalf as a private individual.

3.10. Manipulation

You must not attempt to manipulate any market or element of the Service in bad faith or in any manner that may adversely affect the integrity of the Service or the Company.

3.11. Good Faith

You must act in good faith toward us and the Service at all times and in relation to all bets made using the Service.

3.12. Affiliate Restrictions

Neither you nor, where applicable, your employees, employers, agents, or family members may be registered as an Affiliate in our Affiliate Program.

4. Restricted Use

4.1. You must not use the Service:

4.1.1. Underage Use

If you are under the age of 18 years, or below the age of majority stipulated by the laws applicable to you, or if you are not legally able to enter into a binding agreement with us.

You must also not use the Service as an agent for, or otherwise on behalf of, a person who is under 18 years of age or below the applicable age of majority.

4.1.2. Prohibited Jurisdictions

If you reside in a country where access to online gambling is prohibited for residents or persons located within that country.

4.1.3. Restricted Countries

You must not use the Service if you are a resident of, or access the Website from, any of the following Restricted Countries or jurisdictions:

• Austria
• France and its territories
• Germany
• Netherlands and its territories
• Spain
• Union of Comoros
• United Kingdom
• USA and its territories
• All FATF Blacklisted countries
• Any other jurisdictions deemed prohibited by the <b>Anjouan Offshore Financial Authority</b>

4.1.4. Collection of Customer Information

To collect nicknames, email addresses, and/or other information relating to other Customers by any means, including by sending spam or other unsolicited communications, unauthorized framing, or linking to the Service.

4.1.5. Interference

To disrupt, unduly affect, or influence the activities of other Customers or the general operation of the Service.

4.1.6. Commercial Solicitation

To promote unsolicited commercial advertisements, affiliate links, or other forms of solicitation. Such content may be removed from the Service without notice.

4.1.7. Cheating or Collusion

In any way that, in our reasonable opinion, could be considered an attempt to:

• Cheat the Service or another Customer using the Service; or
• Collude with another Customer in order to obtain a dishonest advantage.

4.1.8. Intellectual Property

To scrape our odds or otherwise violate any of our Intellectual Property Rights.

4.1.9. Unlawful Activity

For any unlawful activity whatsoever.

4.2. Account Transfers

You may not sell or transfer your Account to a third party, nor may you acquire a player account from a third party.

4.3. Transfers Between Accounts

You may not transfer funds between player accounts in any manner.

4.4. Unauthorized Use

We may immediately terminate your Account upon written notice if you use the Service for unauthorized purposes.

In certain circumstances, we may also take legal action against you.

4.5. Employees and Related Parties

Employees of the Company, its licensees, distributors, wholesalers, subsidiaries, advertising or promotional agencies, media partners, contractors, retailers, and members of their immediate families are NOT permitted to use the Service for real-money gaming without prior consent from the Company Director or CEO.

If such activity is discovered, the relevant Account(s) will be immediately terminated and all bonuses and winnings will be forfeited.

5. Registration

You agree that, at all times when using the Service:

5.1.

We reserve the right to refuse any registration application at our sole discretion and without any obligation to provide a specific reason.

5.2.

Before using the Service, you must personally complete the registration form and read and accept these Terms.

In order to begin betting on the Service or withdraw winnings, we may require you to become a verified Customer and pass certain verification checks.

You may be required to provide valid proof of identity and any other documents we deem necessary, including but not limited to:

• A photographic identification document, such as a passport, driver’s licence, or national identity card;
• A recent utility bill showing your name and address as proof of residence.

We reserve the right to suspend wagering or restrict Account functionality until the required information is received.

This procedure is carried out in accordance with applicable gaming regulations and anti-money laundering requirements.

You will also be required to fund your Service Account using one of the payment methods listed in the payment section of the Website.

5.3. Contact Information

You must provide accurate contact information, including a valid email address (“Registered Email Address”), and keep this information accurate and up to date.

It is your responsibility to maintain current contact details on your Account.

Failure to do so may result in you not receiving important Account-related notifications and information, including changes to these Terms.

We identify and communicate with Customers through their Registered Email Address.

Each Customer is responsible for:

• Maintaining an active and unique email account;
• Providing the correct email address;
• Informing the Company of any changes to their email address;
• Maintaining the security of their Registered Email Address and preventing unauthorized third-party access.

The Company shall not be responsible for any damages or losses alleged to result from communications between the Company and the Customer using the Registered Email Address.

If we are unable to contact you at your Registered Email Address, your Account may be suspended until a valid address is provided.

If you intentionally provide false or inaccurate personal information, we may immediately suspend your Account upon written notice.

In certain circumstances, we may also take legal action and/or notify the relevant authorities.

5.4. One Account per Customer

You are permitted to register only one Account with the Service.

Accounts may be immediately closed if we determine that multiple Accounts have been registered by or for the same Customer.

This includes Accounts created or operated through representatives, relatives, associates, affiliates, related parties, connected persons, and/or third parties acting on your behalf.

5.5. Additional Information

To assess financial suitability and verify your identity, we may request additional personal information, such as your full name, or use third-party information providers that we consider necessary.

If additional personal information is obtained from third-party sources, we will inform you of the data obtained.

5.6. Account Security

You must keep your Service password confidential.

Where the requested Account information has been correctly supplied, we are entitled to assume that all bets, deposits, and withdrawals were made by you.

We recommend that you:

• Change your password regularly;
• Never disclose your password to a third party;
• Log out of the Service at the end of each session.

You are solely responsible for protecting your password.

If you believe that:

• Your Account information is being misused;
• Your Account has been compromised;
• Your password has become known to a third party; or
• Your Registered Email Address has been hacked,

you must notify us immediately.

We may require additional information or documentation to verify your identity.

Once we become aware of such an incident, we may immediately suspend your Account.

Until such suspension occurs, you remain responsible for all activity conducted through your Account, including third-party activity, whether authorized by you or not.

5.7.

You must not transmit content or information from the Service to another Customer or third party by means of screenshots or similar methods, nor display such information in a frame or in any manner different from how it would normally appear when accessing the Service directly.

5.8. Currencies

Upon registration, you may be able to use the currencies available on the Website.

These currencies may be used for deposits, withdrawals, and bets in accordance with these Terms.

Some payment methods do not support all currencies.

Where applicable, the processing currency will be displayed together with a currency conversion calculator.

5.9.

We are under no obligation to open an Account for you.

The Website registration page constitutes only an invitation to apply.

Whether to open an Account remains entirely at our sole discretion.

If we refuse to open an Account, we are not required to provide a reason.

5.10.

After receiving your registration application, we may request additional information and/or documentation in order to comply with legal and regulatory obligations.

6. Your Account

6.1.

Accounts may support several currencies. In such cases, balances and transactions will appear in the currency used for the relevant transaction.

6.2.

We do not provide credit for use of the Service.

6.3.

We may close or suspend an Account if you fail, or if we reasonably believe that you fail, to comply with these Terms, where necessary to preserve the integrity or fairness of the Service, or where we have other reasonable grounds to do so.

We may not always be able to provide prior notice.

Where an Account is closed or suspended due to a breach of these Terms, we may cancel and/or void bets and withhold funds held in the Account, including deposits.

6.4.

We reserve the right to close or suspend any Account without prior notice and return all funds.

Any contractual obligations that have already matured will nevertheless be honoured.

6.5.

We reserve the right to refuse, restrict, cancel, or limit any wager at any time and for any reason, including wagers suspected of being placed fraudulently to circumvent our betting limits or system rules.

6.6.

If any amount is credited to your Account by mistake, that amount remains our property.

Once we become aware of the error, we will notify you and remove the incorrectly credited amount from your Account.

6.7.

If your Account becomes overdrawn for any reason, you will owe us the amount of the negative balance.

6.8.

You must inform us as soon as you become aware of any error relating to your Account.

6.9. Responsible Gaming and Self-Exclusion

Please remember that gambling is intended solely for entertainment and enjoyment.

You should stop gambling if it ceases to be enjoyable and must never gamble money that you cannot afford to lose.

If you believe you may have lost control of your gambling, we offer a self-exclusion option.

To request self-exclusion, send a message to our Customer Support Department using your Registered Email Address and clearly state that you wish to SELF-EXCLUDE.

The request will take effect within 24 hours of receipt.

Once self-exclusion is activated, your Account will be disabled and you will not be able to log in until further notice.

6.10. Prohibition on Account Transfers

You may not transfer, sell, or pledge your Account to another person.

This prohibition includes any transfer of assets of value connected with the Account, including but not limited to:

• Account ownership;
• Winnings;
• Deposits;
• Bets;
• Rights;
• Claims connected with such assets, whether legal, commercial, or otherwise.

The prohibition also includes, without limitation, encumbrance, pledging, assignment, usufruct, trading, brokering, hypothecation, and/or gifting involving any fiduciary, third party, company, natural or legal person, foundation, and/or association.

6.11. Account Closure

If you wish to close your Account, please contact our Customer Support Department from your Registered Email Address using the links available on the Website.

7. Deposit of Funds

7.1.

All deposits must be made from an account, payment system, or credit card registered in your own name.

Deposits made in a different currency may be converted using:

• The daily exchange rate obtained from <b>oanda.com</b>;
• The prevailing exchange rate of our bank; or
• The prevailing exchange rate of our payment processor.

Your Account will then be credited accordingly.

Some payment systems may apply additional currency conversion fees, which will be deducted from the deposited amount.

7.2.

Fees and charges may apply to deposits and withdrawals and, where applicable, will be specified on the Website.

In most cases, we absorb transaction fees for deposits to your lukkly.casino Account.

You remain responsible for any fees charged by your own bank in connection with deposits.

7.3.

The Company is not a financial institution and uses third-party electronic payment processors to process credit and debit card deposits.

Such payments are not processed directly by us.

If you deposit using a credit or debit card, your Account will only be credited if we receive the appropriate approval and authorization code from the card-issuing institution.

If no authorization is provided, your Account will not be credited.

7.4.

You agree to fully pay all amounts and charges due to us or to payment providers in connection with your use of the Service.

You also agree not to make chargebacks, cancel, renounce, or otherwise reverse deposits.

If any such reversal occurs, you agree to reimburse and compensate us for the unpaid deposit and any expenses incurred by us in recovering it.

Any winnings generated from wagers placed using charged-back funds will be forfeited.

You acknowledge and agree that your player Account:

• Is not a bank account;
• Is not guaranteed or insured by any deposit or banking insurance scheme;
• Is not otherwise protected by any equivalent insurance system in any jurisdiction;
• Does not accrue interest on funds held in the Account.

7.5.

If you accept a promotional or bonus offer by entering a bonus code during a deposit, you agree to the applicable Bonus Terms and the conditions of the specific bonus.

7.6.

Funds originating from criminal, illegal, and/or unauthorized activities must not be deposited with us.

7.7.

If you deposit using a credit card, we recommend that you retain copies of your Transaction Records and these Terms.

7.8.

Internet gambling may be illegal in your jurisdiction.

If so, you are not authorized to use your payment card to make deposits on this Website.

It is your responsibility to understand and comply with the laws governing online gambling in your country of residence.

8. Withdrawal of Funds

8.1.

You may withdraw any unused and cleared funds held in your player Account by submitting a withdrawal request in accordance with our withdrawal conditions.

The minimum withdrawal amount per transaction is €10 or the equivalent in another currency.

The minimum does not apply when an Account is being closed, in which case the full remaining balance may be withdrawn.

8.2.

No withdrawal commission applies if you wager your deposit at least 1 time.

Otherwise, in order to combat money laundering, we are entitled to deduct an 8% fee, with a minimum fee of €4 or the equivalent in your Account currency.

8.3.

Before processing a withdrawal, we reserve the right to request:

• Photo identification;
• Proof of address;
• A selfie;
• A verification call; and/or
• Any other additional verification procedure we consider necessary.

We also reserve the right to carry out identity verification at any time during your relationship with us.

8.4.

Withdrawals should generally be made to the original debit card, credit card, bank account, or payment method used to fund your Account.

At our sole discretion, we may permit withdrawal to a different payment method.

Such withdrawals will always be subject to additional security checks.

8.5.

If you wish to withdraw funds but your Account is inaccessible, dormant, locked, or closed, please contact our Customer Support Department.

8.6.

Where your balance is at least 10 times greater than the total amount of your deposits, withdrawals will be limited to €5,000 per month, or the equivalent in another currency.

In all other cases, the maximum withdrawal amount is €10,000 per month.

8.7.

We cannot guarantee successful processing of withdrawals or refunds if you breach the Restricted Use provisions set out in Clauses 3.3 and 4.

9. Payment Transactions and Processors

9.1.

You are fully responsible for paying all amounts owed to us.

You must make all payments in good faith and must not attempt to reverse a payment, or take any action that may cause a third party to reverse it, in order to avoid a legitimately incurred liability.

You agree to reimburse us for any chargeback, denial, or reversal of payment and for any resulting loss suffered by us.

We also reserve the right to charge an administrative fee of €50, or the equivalent in another currency, for each chargeback, denial, or payment reversal.

9.2.

We reserve the right to use third-party electronic payment processors and/or merchant banks to process your payments.

You agree to comply with their applicable terms and conditions where such terms have been made available to you and do not conflict with these Terms.

9.3.

Transactions conducted through the Website may be reviewed for the prevention of money laundering and terrorist financing.

Suspicious transactions may be reported to the relevant authorities.

10. Errors

10.1.

In the event of an error or malfunction in our systems or processes, all affected bets may be rendered void.

You must inform us immediately upon becoming aware of any error involving the Service.

In the event of communication errors, system errors, bugs, viruses, or payments made to you as a result of any defect or error in the Service, we will not be liable to you or to any third party for direct or indirect costs, expenses, losses, or claims arising from such errors.

We reserve the right to void any affected games or bets and take any other action necessary to correct the error.

10.2.

We make every reasonable effort to avoid errors in bookmaker odds.

However, if as a result of human error or system malfunction a bet is accepted at odds that are:

• Materially different from those generally available in the market at the time the bet was placed; or
• Clearly incorrect in view of the probability of the relevant event occurring,

we reserve the right to cancel or void the wager.

We may also cancel or void wagers placed after an event has already started.

10.3.

We have the right to recover any amount overpaid to you and to adjust your Account in order to correct errors.

Examples include incorrect odds or incorrectly entered event results.

If your Account does not contain sufficient funds, we may demand repayment of the outstanding amount connected with erroneous bets or wagers.

Accordingly, we reserve the right to cancel, reduce, or delete pending wagers, whether or not they were placed using funds arising from the error.

11. Rules of Play, Refunds and Cancellations

11.1.

The winner of an event will be determined based on the result applicable on the settlement date.

We will not recognize subsequently protested or overturned decisions for wagering purposes unless otherwise stated in these Terms.

11.2.

All published results will become final after 72 hours, after which no queries will be accepted.

Within the 72-hour period, results may only be corrected due to:

• Human error;
• System error; or
• An error made by the results provider.

11.3.

If a match result is overturned by the governing body within the payout period, all affected stakes will be refunded.

11.4.

If a draw occurs in a market where a draw option was offered, all stakes placed on either team to win or lose will be lost.

If no draw option was offered, all affected wagers will be refunded in the event of a draw.

Where no draw option is available and extra time is played, extra time will count.

11.5.

If we are unable to validate a result, for example because the event feed is interrupted and no alternative source is available, we may declare wagers on the event invalid and refund the stakes.

11.6.

Minimum and maximum wager amounts are determined by us and may change without prior written notice.

We also reserve the right to adjust limits on individual Accounts.

11.7.

Customers are solely responsible for transactions made through their Accounts.

Once a transaction is completed, it cannot be changed.

We are not responsible for missing or duplicate wagers placed by the Customer and will not accept claims solely because a wager is missing or duplicated.

Customers should review their transactions in the My Account section after each session to confirm that all requested wagers were accepted.

11.8.

A matchup will remain valid provided that the two teams are correctly identified, regardless of the League heading under which the matchup appears on the Website.

11.9.

Start dates and times displayed for eSports matches are provided for information only and are not guaranteed to be accurate.

If a match is suspended or postponed and is not resumed within 72 hours of its actual scheduled start time, wagers on that match will be void and refunded.

This does not apply to wagers on whether a team or player advances in or wins a tournament, which will remain valid regardless of a suspended or postponed match.

11.10.

If an event is published with an incorrect date, all wagers will remain valid based on the date announced by the relevant governing body.

11.11.

If a team uses substitute or stand-in players, the result remains valid.

11.12.

The Company reserves the right to remove events, markets, and any other products from the Website.

11.13.

A detailed explanation of our sports betting rules is available on the separate page:

SPORTS BETTING RULES

12. Communications and Notices

12.1.

All communications and notices sent by you to us under these Terms must be submitted through the Customer Support form available on the Website.

12.2.

Unless otherwise specified, communications and notices from us to you may be:

• Published on the Website; and/or
• Sent to the Registered Email Address associated with your Account.

The method of communication will be determined at our sole discretion.

12.3.

All communications and notices under these Terms must be made in writing in the English language and sent to or from the Registered Email Address associated with your Account.

12.4.

From time to time, we may contact you by email with information about betting, promotions, and other offers from lukkly.casino.

By accepting these Terms during registration, you agree to receive such communications.

You may opt out of promotional communications at any time by submitting a request to Customer Support.

13. Matters Beyond Our Control

We will not be liable for any failure or delay in providing the Service caused by an event of Force Majeure that is reasonably beyond our control, despite our implementation of reasonable preventative measures.

Such events may include, without limitation:

• Acts of God;
• Trade or labour disputes;
• Power failures;
• Acts, failures, or omissions of governmental or public authorities;
• Failure or disruption of telecommunications services;
• Delays or failures caused by third parties;
• Any other circumstances outside our reasonable control.

We will not be responsible for any resulting loss or damage.

In such circumstances, we reserve the right to cancel or suspend the Service without incurring liability.

14. Liability

14.1.

TO THE EXTENT PERMITTED BY APPLICABLE LAW, WE WILL NOT COMPENSATE YOU FOR ANY REASONABLY FORESEEABLE LOSS OR DAMAGE, WHETHER DIRECT OR INDIRECT, THAT YOU MAY SUFFER IF WE FAIL TO PERFORM OUR OBLIGATIONS UNDER THESE TERMS, UNLESS WE BREACH A DUTY IMPOSED ON US BY LAW, INCLUDING WHERE DEATH OR PERSONAL INJURY IS CAUSED BY OUR NEGLIGENCE.

WE SHALL NOT BE LIABLE WHERE SUCH FAILURE IS ATTRIBUTABLE TO:

• <b>YOUR OWN FAULT;</b>
• <b>A THIRD PARTY UNCONNECTED WITH OUR PERFORMANCE OF THESE TERMS, INCLUDING PROBLEMS RELATING TO COMMUNICATION NETWORKS, CONGESTION, CONNECTIVITY, OR YOUR COMPUTER EQUIPMENT; OR</b>
• <b>EVENTS THAT NEITHER WE NOR OUR SUPPLIERS COULD REASONABLY HAVE FORESEEN OR PREVENTED EVEN WITH REASONABLE CARE.</b>

AS THE SERVICE IS PROVIDED FOR CONSUMER USE ONLY, WE SHALL NOT BE LIABLE FOR BUSINESS LOSSES OF ANY KIND.

14.2.

IF WE ARE FOUND LIABLE FOR ANY EVENT UNDER THESE TERMS, OUR TOTAL AGGREGATE LIABILITY TO YOU UNDER OR IN CONNECTION WITH THESE TERMS SHALL NOT EXCEED THE LOWER OF:

• <b>THE VALUE OF THE BETS OR WAGERS PLACED THROUGH YOUR ACCOUNT IN CONNECTION WITH THE RELEVANT BET, WAGER, OR PRODUCT GIVING RISE TO THE LIABILITY; OR</b>
• <b>€500 IN TOTAL.</b>

14.3.

WE STRONGLY RECOMMEND THAT YOU:

• <b>VERIFY THE SUITABILITY AND COMPATIBILITY OF THE SERVICE WITH YOUR COMPUTER EQUIPMENT BEFORE USING IT; AND</b>
• <b>TAKE REASONABLE PRECAUTIONS TO PROTECT YOURSELF AGAINST HARMFUL SOFTWARE OR DEVICES, INCLUDING BY INSTALLING ANTIVIRUS SOFTWARE.</b>

15. Gambling by Persons Under Age

15.1.

If we suspect, or receive information indicating, that you:

• Are currently under 18 years of age;
• Were under 18 years of age when you placed bets through the Service;
• Were below the applicable age of majority in your jurisdiction; or
• Placed bets as an agent for or on behalf of an underage person,

your Account may be suspended and locked to prevent further betting or withdrawals while we investigate.

If we determine that you:

• Are currently underage;
• Were underage at the relevant time; or
• Were acting for or at the request of an underage person,

then:

• All winnings currently credited or due to be credited to your Account may be retained;
• All winnings obtained through the Service while underage must be repaid to us on demand. If you fail to do so, we may seek to recover all related recovery costs; and/or
• Deposited funds that are not winnings may, at our sole discretion, either be returned to you or retained until you reach 18 years of age.

We reserve the right to deduct payment transaction fees from amounts being returned, including deposit transaction fees originally covered by lukkly.casino.

15.2.

This provision also applies where you are over 18 years old but are gambling from a jurisdiction in which the legal minimum gambling age is higher than 18 and you have not yet reached that age.

15.3.

If we suspect that you have breached this Clause or are attempting to rely on it for fraudulent purposes, we reserve the right to take any action necessary to investigate the matter, including notifying the appropriate law enforcement authorities.

16. Fraud

We will pursue criminal and contractual remedies against any Customer involved in fraud, dishonesty, or criminal activity.

We may withhold payments where any such activity is suspected.

The Customer shall indemnify us and shall be liable, upon demand, for all costs, charges, or losses incurred by us as a result of the Customer’s fraud, dishonesty, or criminal conduct, including direct, indirect, and consequential losses, loss of profit, loss of business, and reputational damage.

17. Intellectual Property

17.1.

Any unauthorized use of our name or logo may result in legal action.

17.2.

As between you and us, we are the sole owners of all rights in and to:

• The Service;
• Our technology;
• Our software;
• Our business systems (collectively, the <b>“Systems”</b>); and
• Our odds.

You must not use your personal profile for your own commercial benefit, including selling status updates to advertisers.

When selecting a nickname for your Account, we reserve the right to remove or reclaim it where we believe this is appropriate.

17.3.

You may not use our:

• URL;
• Trademarks;
• Trade names;
• Trade dress;
• Logos (collectively, the <b>“Marks”</b>); or
• Odds

in connection with any product or service that is not ours, in any way likely to cause confusion among Customers or the public, or in any way that disparages us.

17.4.

Except as expressly provided in these Terms, neither we nor our licensors grant you any express or implied rights, licences, titles, or interests in the Systems or Marks.

All such rights are expressly retained by us and our licensors.

You agree not to use any automated or manual tool or device to monitor or copy webpages or content from the Service.

Unauthorized use or reproduction may result in legal action.

18. Your Licence

18.1.

Subject to these Terms and your compliance with them, we grant you a non-exclusive, limited, non-transferable, and non-sublicensable licence to access and use the Service solely for your personal, non-commercial purposes.

This licence terminates when our agreement with you under these Terms ends.

18.2.

Except in respect of your own content, you may not, unless expressly permitted by these Terms or otherwise by us:

• Modify;
• Publish;
• Transmit;
• Transfer;
• Sell;
• Reproduce;
• Upload;
• Post;
• Distribute;
• Perform;
• Display;
• Create derivative works from; or
• Otherwise exploit

the Service, any content made available through it, or any software contained within it.

No information or content available through the Service may be modified, altered, combined with other data, scraped, stored, reorganized, or manipulated without authorization.

18.3.

Any violation of this Clause may also constitute an infringement of our or third parties’ intellectual property or proprietary rights and may expose you to civil and/or criminal liability.

19. Your Conduct and Safety

19.1.

For your protection and that of all Customers, any unlawful, inappropriate, or undesirable conduct or content connected with the Service is strictly prohibited (“Prohibited Behaviour”).

19.2.

If you engage in Prohibited Behaviour, or if we determine at our sole discretion that you are engaging in such conduct, your Account and/or your access to the Service may be terminated immediately without prior notice.

Legal action may also be taken against you by another Customer, a third party, law enforcement authorities, and/or us.

19.3. Prohibited Behaviour

Prohibited Behaviour includes, but is not limited to, using the Service to:

• Promote or distribute information that you know is false, misleading, or unlawful;
• Conduct or promote unlawful or criminal activity;
• Violate another Customer’s or third party’s privacy or other rights;
• Create, distribute, or spread computer viruses;
• Harm minors in any manner;
• Transmit or make available unlawful, harmful, threatening, abusive, tortious, defamatory, vulgar, obscene, lewd, violent, hateful, racist, ethnically offensive, or otherwise objectionable content;
• Transmit content that you have no legal, contractual, or fiduciary right to make available;
• Infringe third-party copyrights, trademarks, intellectual property, or proprietary rights;
• Transmit software viruses, malicious code, or other computer or programming code, including HTML, intended to interfere with, destroy, or modify the operation or presentation of the Service, another website, computer software, or hardware;
• Interfere with, disrupt, reverse engineer, intercept, emulate, or redirect communication protocols used by the Service;
• Create or use cheats, mods, hacks, or any software intended to alter the Service;
• Use software that intercepts or collects information from or through the Service;
• Retrieve or index information using robots, spiders, or other automated mechanisms;
• Participate in any activity that, in our sole discretion, results or may result in another Customer being defrauded or scammed;
• Send unsolicited or unauthorized advertising or bulk communications, including junk mail, instant messages, spam, chain letters, pyramid schemes, or other forms of solicitation;
• Create Accounts by automated means or under false or fraudulent pretences;
• Impersonate another Customer or any third party;
• Engage in any other activity that we reasonably consider contrary to our business principles.

The above list is not exhaustive and may be amended by us from time to time.

We reserve the right to investigate Prohibited Behaviour and take any action we consider appropriate or necessary, including:

• Removing Customer content;
• Terminating Accounts;
• Restricting access to the Service;
• Taking action against Customers or third parties who directly or indirectly participate in or knowingly permit Prohibited Behaviour.

Such action may be taken with or without notice.

20. Links to Other Websites

The Service may contain links to third-party websites that are not maintained by or affiliated with us and over which we have no control.

Such links are provided solely for the convenience of Customers.

We do not investigate, monitor, or verify the accuracy or completeness of third-party websites.

A link does not imply endorsement, affiliation, or approval by us of the linked website, its content, or its owner.

We accept no responsibility for the availability, accuracy, completeness, accessibility, or usefulness of third-party websites.

When accessing any third-party website, we recommend taking normal precautions, including reviewing its privacy policy and terms of use.

21. Complaints

21.1.

If you have any concerns or questions regarding these Terms, you should contact our Customer Support Department through the links available on the Website.

You should use your Registered Email Address in all communications with us.

21.2.

NOTWITHSTANDING THE FOREGOING, WE ACCEPT NO LIABILITY TO YOU OR ANY THIRD PARTY IN CONNECTION WITH OUR RESPONSE TO ANY COMPLAINT OR ANY ACTION TAKEN IN RELATION TO SUCH COMPLAINT.

21.3.

If a Customer is dissatisfied with the settlement of a bet, the Customer should provide details of the complaint to our Customer Support Department.

We will use reasonable efforts to respond to such complaints within a few days and, in any event, intend to respond within 28 days of receipt.

21.4.

Disputes relating to a wager must be submitted within three (3) days from the date on which the wager was settled.

No claims will be accepted after this period.

The Customer remains solely responsible for all Account transactions.

21.5.

If a dispute arises between you and us, our Customer Support Department will attempt to reach an agreed resolution.

If Customer Support is unable to resolve the matter, it will be escalated to management.

21.6.

If all attempts to resolve a dispute to the Customer’s satisfaction have failed, the Customer has the right to have the dispute resolved through arbitration.

22. Assignment

You may not assign these Terms or any rights or obligations arising under them without our prior written consent.

Such consent will not be unreasonably withheld.

We may assign all or part of our rights and obligations under these Terms to a third party without your consent, provided that such third party is capable of providing a service of substantially similar quality.

Where applicable, written notice of such assignment will be published through the Service.

23. Severability

If any provision of these Terms is held by a competent authority to be invalid or unenforceable, that provision will be modified to the extent necessary to make it enforceable while preserving, as far as legally possible, the intent of the original provision.

The validity and enforceability of the remaining provisions will not be affected.

24. Breach of These Terms

Without limiting any other remedies available to us, we may suspend or terminate your Account and refuse to continue providing the Service if, in our reasonable opinion, you materially breach these Terms.

Such action may be taken without prior notice.

However, notice of the action taken will be provided to you promptly.

25. General Provisions

25.1. Term of Agreement

These Terms remain in full force and effect for as long as you access or use the Service or remain a Customer or visitor of the Website.

These Terms will survive termination of your Account to the extent applicable.

25.2. Gender and Interpretation

Words in the singular include the plural and vice versa.

Words importing the masculine gender include the feminine and neuter genders and vice versa.

References to persons include individuals, partnerships, associations, trusts, unincorporated organizations, and corporations.

25.3. Waiver

No waiver by us, whether by conduct or otherwise, of any breach or threatened breach by you of these Terms will be valid or binding unless it is made in writing and duly signed by us.

Unless otherwise stated in the written waiver, any waiver will apply only to the specific breach concerned.

Our failure to enforce any provision of these Terms at any time will not constitute a waiver of that provision or of our right to enforce it in the future.

25.4. Acknowledgement

By accessing or using the Service, you acknowledge that you have read, understood, and agreed to every provision of these Terms.

You therefore irrevocably waive any future argument, claim, demand, or proceeding that directly contradicts your acceptance of the provisions contained herein.

25.5. Language

If there is any discrepancy between the English-language version of these Terms and any translated version, the English-language version shall prevail.

25.6. Governing Law

These Terms are governed exclusively by the laws in force in the State of Anjouan, Union of Comoros.

25.7. Entire Agreement

These Terms constitute the entire agreement between you and us regarding your access to and use of the Service.

They supersede all previous agreements, understandings, and communications, whether oral or written, relating to the same subject matter.