Cookie Policy

The present Cookie Policy describes how lukkly.com (hereinafter – the “Website”, “we”, “us”) uses cookies and similar technologies, why we use them and how you can manage them.

1. WHAT ARE COOKIES?

Cookies are small text files placed on your device when you visit our website or use our applications.

They help us remember your preferences, improve site performance, and provide a more personalized experience.

Some cookies are essential for the website to work properly, while others are used for analytics and marketing purposes.

2. HOW ARE COOKIES SET

Depending on how they are set, there are: 

• First-party cookies:created directly by Island Lukkly B.V. for core functions of the site;
• Third-party cookies: set by trusted partners (e.g. analytics or payment providers) to help us understand usage and improve our services.

All third parties we work with must comply with GDPR and CGA data protection requirements.

3. TYPES OF COOKIES WE USE

a) Essential Cookies

These cookies make the Website work: they let you log in, verify your account, and keep payments secure.

They are active by default and cannot be disabled because they are necessary for the website to function.

Example: session ID, authentication tokens, fraud-prevention cookies.

Stored for: the duration of your session only

b) Functional Cookies

This type of cookies remembers your settings and preferences, for example, your chosen language, region, or currency.

They help personalize your experience and make the platform smoother to use.

Example: remembering display options or whether you already dismissed the cookie banner.

Stored for: up to 12 months.

c) Analytics Cookies

These help us understand how players use the website,  particularly, which pages are most popular and where we can improve.

Data is collected in an aggregated and anonymous form (e.g., Google Analytics with IP anonymization).

Example: page-visit metrics, device statistics.

Stored for: up to 24 months.

d) Marketing Cookies

These cookies are used only with your consent to show you personalized promotions on our Website.

They also help us measure the success of campaigns and prevent duplicate advertising.

Example: affiliate tracking pixel, ad network identifiers.

Stored for: up to 12 months.

We never use cookies to collect sensitive information (such as financial details or identity documents).

4. HOW WE USE COOKIES

We use cookies to:

• Keep your session secure and prevent fraud;
• Save your language and display settings;
• Measure performance and optimize our platform;
• Remember if you’ve already acknowledged our cookie banner;
• With your consent, display relevant ads or promotions.

5. CONSENT AND CONTROL

When you first visit our Website, a cookie banner appears explaining that we use cookies.

By continuing to browse or by clicking “Accept All”, you consent to our use of non-essential cookies.

You can manage your choices at any time via:

• The Cookie Settings panel (link in footer or banner); or
• Your browser settings (e.g. delete cookies, block third-party cookies, or set tracking preferences).

Note: Blocking essential cookies may impact some website functions (such as logging in or making payments).

6. LEGAL BASIS FOR COOKIE USE

We process cookie data on the following bases:

• Legitimate Interest:for essential and security cookies;
• Consent: for functional, analytics, and marketing cookies.

Your consent is freely given, specific, and can be withdrawn at any time without affecting lawful processing before withdrawal.

7. DATA RETENTION AND SECURITY

All cookie data is stored securely and anonymized where possible.

We apply the principles of data minimization and access control.

Cookies are automatically deleted after their expiry period or when you clear your browser cache.

8. THIRD-PARTY TOOLS

Our website may use trusted third-party tools to analyze usage or serve advertising, such as:

• Google Analytics 4 (with IP anonymization enabled);
• Meta Pixel (for ad campaign effectiveness, only if consent is given);
• Cloudflare (for security and traffic filtering).

All partners operate under data-processing agreements that meet CGA and GDPR requirements.

9. YOUR RIGHTS

Under GDPR and CGA standards, you have the right to:

• Know what cookies we use and why;
• Withdraw your consent at any time;
• Request deletion of any personal data collected through cookies;
• File a complaint to the Curaçao Gaming Authority or your local Data Protection Authority if you believe your rights are violated.

For privacy queries, contact us at: support@lukkly.com. 

10. UPDATES TO THIS POLICY

We may update this Cookie Policy periodically to reflect changes in technology, law, or business practice. 

Continued use of our site after such updates means your acceptance of the revised policy.